What is express delivery?

This is an option if you want to order in a hurry.Normally, it will be delivered in about 7 days from the order, but if you use [ Express delivery ], it can be delivered in [about 1 to 4 days from the order].

Please note that the express delivery option fee will not be free even if you order more than 5,000 yen.

Below is a comparison chart of regular and express flights.

Express delivery mechanism

At our shop, customers of regular flights ship according to the following production schedule.

As mentioned above, regular flights are shipped together every Tuesday and Friday.

However, regardless of the above schedule, [Express Delivery] will produce and ship at any time as soon as the image is approved.

We will give priority to image creation and production work in the shortest time over regular flight customers, so we can deliver it to you as soon as possible.

[* Important *] Delays in approval or correction of images will be the cause of delays in delivery!

At our shop, we give top priority to customers who use the express delivery option.

Usually, the image will be sent on the same day or the next business day after receiving your order.

However, there are many cases where the image image mail from our shop gets caught in the customer's junk mail filter and the approval from the customer is delayed.

If this happens, even though you have used the express delivery option, you will waste valuable time waiting for your approval.

If the desired delivery date and time is specified, it may not be possible to deliver by that date.

Basically, approval of the image is required, so please be sure to set before ordering so that you can always receive the email sent from our shop email address (info@pl8hero.com).

Also, if there is a correction in the sent image, it will take time to exchange the correction, so please consult with us in advance about the finished image so that there is no correction as much as possible, or after solidifying the image to some extent. Please order.

In addition, please note that we are not responsible for delays in delivery due to customer confirmation delays or corrections (excluding our mistakes).

How do you specify the delivery date and time?

Please specify from the specification field at the top of the page.

If you want the shortest, please select "Shortest".

If specified separately, please specify each arrival date from "Specify separately".

Yet, The delivery date that can be specified is 4 days or more from the date of order Please note that it will be.

However, as mentioned above, please note that we may not be able to deliver by the desired delivery date and time if there is a delay or correction in the confirmation of the image image.

How to add an express delivery option?

All you have to do is add this option to your cart!

If you have specified a delivery date and time, please be sure to select it when you check out from the cart.

About express delivery options when shipping overseas

In the case of overseas shipping, the above contents do not apply, but the following contents apply.

For regular flights, the "EMS" service provided by Japan Post is used, but for the express delivery option, the express service provided by "FedEx International Priority" is used.

With this method, the number of transportation days, which normally takes 4 to 7 days, can be reduced to 1 to 4 days.

However, in the case of overseas shipment, the delivery time may be significantly delayed due to import customs clearance and weather, so even if you use express delivery, it may not arrive as planned.

Please note that this option fee is non-refundable even in such cases.

also, You cannot specify the arrival date and time for express delivery when shipping overseas. Please note that even if you specify it, we will make the shortest arrangement.