How long does it take to get there?

For shipments within Japan

• From order Approx. 4 to 7 days from the time of order!
• If you are in a hurry, you can use " Express delivery (additional option) for an express delivery. 1 to 4 days for speedy production in about 1 to 4 days.

Delivery time is a rough estimate. Delay in approval of image or, modifications or revisions, or in the event of If payment is delayed etc., the delivery date will be delivery date will be delayed. In addition, during peak periods and long holidays, production may be delayed or halted. In addition, during busy seasons andlong holidays, production may be delayed or stopped, which may cause a delay in the delivery date. Please note that large orders of 30 pieces or more will take at least 7 to 14 business days.

○If you are in a hurry, please purchase the [Express Delivery Option] additionally!

Express Delivery Option is additional option of +1650 yen (tax included) is an additional option.

We receive many comments when we place an order, "as soon as possible, please," but we cannot produce the product as quickly as we receive comments.

If you are in a hurry when you place your order Please add the express delivery option at the time of order.

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For international shipping

PL8HERO also offers international shipping.

If you use express delivery, the normal production time of 3 business days can be reduced to 1 business day.

Delivery time is approximately 4-7 days from the time of shipment, but may be significantly delayed if weather, global conditions, import customs clearance, etc. require more time. Please note that we cannot guarantee delivery even if you use express delivery service.

In the case of international shipments, the recipient is responsible for any customs duties and consumption taxes incurred at the time of importation. These costs may be in addition to the price of the merchandise and payment may be charged upon customs clearance of the package or upon arrival.

Unfortunately, we are unable to determine this duty or sales tax, as it depends on the country in which you are receiving the product.

Furthermore, due to global logistics restrictions caused by Covid-19 Covid-19 is limiting the number of countries to which we can ship Covid-19

If you receive an error during checkout stating that we are unable to ship to the shipping address you have entered, then you are in an area that we are currently unable to ship to. Our apologies.

If you would like to know the shipping cost, please add the items you would like to purchase to your cart and proceed to checkout to enter your shipping address and you will see the amount.

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Production schedule for ○PL8HERO

We receive many orders on a daily basis, and we create designs, manage the website, produce products, and provide customer support. All in one place. design, website management, product production, and customer support, We have a small staff We have a very small staff.

Therefore, it is important to To improve work efficiency In order to improve the efficiency of the work, the following schedule is basically used. schedule The production schedule is as follows.

• Arrives in about 1~3 business days after shipment. (For international shipments, it takes about 4~7 days to arrive)
• Orders for express delivery are produced at any time after proof image approval, regardless of the above schedule.
• During holidays, such as year-end and New Year holidays and Japanese national holidays, resumes from the day of production well after the holidays.
• Please note that during busy periods, the above schedule may not allow for production in time and delivery may be delayed slightly.

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▼ Summary of Production Schedule

• Shipping Date :
  Every Tuesday and Every Tuesday and Friday
  
  
• Image Approval Deadline:
  Monday morning Approval by ▶ Shipped the next day (Tuesday) Shipment on the following day (Tuesday)
  Approval by Thursday morning Approval by Thursday morning ▶ Next day(Friday) Shipped the next day (Friday)
  
  
• Express delivery
  As soon as we confirm your approval of the image regardless of the above schedule, Production at any time
  
  
• Saturdays, Sundays, national holidays, year-end and New Year holidays, August Obon season, and temporary closures:
  Production resumes on the next business day
  
  
• During busy periods or rush orders:
  Production may be delayed from the above schedule.

• For large orders of 30 or more pieces:
  Please allow a minimum of 7-14 business days for delivery.

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Note on delivery (Japan domestic delivery only)

There is an error in your registered shipping address, You have just moved and have not submitted a "change of address" form to the local post office. If you have not submitted a "notification of change of address" to the local post office If you have not submitted a "notification of change of address " to the local post office, your order may be returned to us for the reason of "undeliverable goods due to unknown delivery address" even though we have shipped it.

In that case, once the shipment is registered, the shipping cost of the item is fixed, so if you want to resend the item a second time, A separate resending fee (¥480) will need to be charged. In this case, the shipping cost of the registered items will be fixed.

This can be a very wasteful expense, so when you place your order, please Please check your shipping address carefully to make sure there are no mistakes. Please make sure that there is no mistake in your shipping address when you place your order.

If you have just moved If you have just moved Please submit a "Notification of Change of Address" to the post office before the shipment of goods.

If there are any changes after shipment, please contact the shipping company directly using the tracking number provided in the e-mail sent at the time of shipment .