Shipping policy

F or shipping within Japan

  • From your order About 4-7 days Delivered in about!
  • If you are in a hurry , Express delivery (additional option) "and About 1 to 4 days Speed production is also possible .
Delivery method do not detail Price (tax included) deadline ※ Delivery method Specify delivery date and time
usually poop Flat rate 440 yen After ordering About 4-7 days Post mailing not possible
Express delivery (additional option) Above +1,650 yen After orderingAbout 1 to 4 days Handing over the delivery person possible

Delivery time is a rough guide is Image image approval delay or, Fix If there is, again If payment is delayed Etc. Delivery time will be delayed .. moreover, busy period or Long holiday period etc., production may be delayed or stopped, so the delivery date may be delayed.

○ If you are in a hurry, please purchase additional [Express Delivery Option]!

Express delivery option teeth Additional option of +1650 yen (tax included) It will be.

If you are in a hurry Is from the following page additional purchase Thank you.

Purchase additional express delivery options

For overseas shipping

PL8HERO also ships overseas. However, you cannot use the express delivery service described above.

In addition, in the case of overseas shipping, the customs duty and consumption tax incurred at the time of import will be borne by the recipient. These costs may be incurred in addition to the item price and payment may be charged at the time of customs clearance or arrival of the package.

Unfortunately, this customs duty and sales tax will vary depending on the country in which you receive them, so we cannot tell.

Also, due to global logistics restrictions due to Covid-19, the countries we can currently ship to are limited.

If you get the error "Cannot ship to the shipping address you entered" when checking out, you are currently in an area where shipping is not possible.I'm sorry.

If you want to know the shipping cost, please add the desired item to the cart, proceed to checkout, enter the shipping address, and you can check the amount, so please try it.

○ PL8 HERO production schedule

We accept a lot of orders every day, design creation, homepage management, product production, and customer support. All consistent do, Operated by a small number of staff doing.

Therefore Work efficiency Basically, as follows schedule We are producing at.

▼ Summary of production schedule

  • ship date
    Weekly Tuesday When Friday

  • Image image approvaldeadline
    Monday morning Approved by ▶ Next day (Tuesday) Ship to
    Thursday morning Approved by ▶ Next day (Friday) Ship to

  • Express delivery
    Regardless of the above schedule , Image image As soon as approval is confirmed Produced at any time

  • Saturdays, Sundays, and holidays, year-end and New Year holidays, August Obon period, temporary holidays:
    the next working day More production resumed

  • During busy seasons and floods of orders:
    It may be produced later than the above schedule.Thank you for your understanding.

▼Other shipping policies

Custom products will be produced and shipped in about 3 business days after your order has been approved.

Ready-made products will be shipped within 3 business days after confirming your order and payment.

When the package is handed over to the shipping company, the delivery responsibility will be that of the shipping company.In case of damage or loss due to an accident during delivery, we will do our best to support you, but basically the shipping company will be responsible for compensation.

Any loss or damage after delivery is the responsibility of the customer.